Accessibility is the word used to describe whether a product (for example, a website, mobile site, emails or applications) can be used by people of all abilities and disabilities. For instance, a website is accessible if all people, including disabled and elderly people, can use it.
At ESS Utility Consultants Ltd, we aim to ensure that our website is informative and engaging to use, as well as being accessible – this is called usability. On a website, accessibility depends on how a person’s disability affects the way they perceive information on a page and how they navigate within and between pages.
Elements that affect accessibility include:
At ESS Utility Consultants Ltd, our accessibility policy takes into account these factors wherever possible. The internet can be a great enabler and source of freedom for disabled users. As such, the value of ESS Utility Consultants Ltd (and the wider web) to our disabled and ageing audiences depends on its accessibility.
This is an area of importance for ESS Utility Consultants Ltd. In keeping with our obligations under the Equality Act, we are committed to ensuring that ESS Utility Consultants Ltd’s digital services are as accessible to disabled and elderly people as reasonably possible.
We aim for a consistently high level of usability for our online audience, following best-practice accessibility guidelines. When a website is correctly designed, developed and edited, all users have equal access to the site’s information, functionality and benefits. ESS Utility Consultants Ltd aims to make our website accessible and usable for people of all abilities and disabilities, including older audiences, and those with visual, hearing, cognitive or motor impairments.
Many people use assistive technologies to allow them, for example, to view websites in easier-to-read colours, with larger fonts or as spoken text, or to navigate around a site using the keyboard only. As these assistive technologies become more available and sophisticated, ESS Utility Consultants Ltd wants to ensure that our website continues to work well with them to deliver a good experience for all our users.
The web content accessibility guidelines (WCAG) 2.0 also drive our approach to website accessibility as found at this link www.w3.org
Other helpful information can be found on the W3C website. WC3 stands for the World Wide Web Consortium. It is an international community that develops open standards to ensure the long-term growth of the Web and can be found at the following link www.w3.org
We also recommend that our website users visit the BBC accessibility web page. You will find a lot of useful information on how to improve your online experience at www.bbc.co.uk/accessibility
We welcome feedback from our users: please contact firstname.lastname@example.org with any helpful comments and criticisms. We will use this information to help us to improve the accessibility of our website to all users, including disabled and elderly people.