Cookie policy

Effective date: 01/JUNE/2018

This Cookie Policy describes the different types of cookies and similar technologies that may be applied on ESS Website and associated subdomains.

Subdomains are as follows:

ESS Utility Consultants Ltd.

ESS may change this Cookie Policy at any time. Please take a look at the “Effective Date” legend at the top of this page to see when this Cookie Policy was last revised.  Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Website.

Most websites you visit will use cookies in order to improve your user experience, by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Most cookies are harmless and are purely designed and installed to help with the online experience for our website visitors.

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless, if you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functionality for those websites where you do this.

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device, then you can do this through your browser settings; the Help function within your browser should tell you how to do this.

What is a Cookie?

Cookies are simple text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another Website that recognises that cookie. Cookies are useful because they allow a Website to recognise a user’s device. The cookie will contain anonymous information, such as a unique identifier and the website name and some digits and numbers. You can find more information about cookies at:

  • www.allaboutcookies.org
  • www.youronlinechoices.eu

Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your website experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the website, and this can lead to slower page load times.

Most Websites you visit will use cookies in order to improve your user experience by enabling that Website to ‘remember’ you, either for the duration of your visit (using a ‘sion cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies may be set by the Website you are visiting (‘first party cookies’) or they may be set by other Websites who run content on the page you are viewing (‘third party cookies’).

First party cookies are set by the website you are visiting, and they can only be read by that website. Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, like many other website owners, we use an analytics tool from Google, which allows us to view general information about how users interact with our website. We use this information to improve the

Cookies used on this Website

ESS (“us”/”our”/”we”) uses first party and third party cookies. We use cookies in order to make this Website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how this Website is used so that we can make sure it is as up to date, relevant and error free as we can.

Further information about the types of cookies that are used on this Website is set out in ESS’s Privacy Policy statement. To the extent any Personal Information is collected through cookies, the Privacy Policy applies and compliments this Cookie Policy.

By continuing to browse the Website you are agreeing to our use of cookies and the cookies notice at the top of your browser will disappear. If you block our use of cookies, you may be unable to acc certain areas of our Website and certain functions and pages will not work in the usual way. Doing so may also affect our ability to update this Website to cater for user preferences and improve its performance.

Session Cookies

Cookie NameDescriptionExpiry Date1st party or 3rd party
 

Session Cookies

 

A session cookie, also known as an in-memory cookie, transient cookie or non-persistent cookie, exists only in temporary memory while the user navigates the website.NAWeb browsers normally delete session cookies when the user closes the browser. Unlike other cookies, session cookies do not have an expiration date assigned to them, which is how the browser knows to treat them as session cookies.

 

Persistent Cookies

Cookie NameDescriptionExpiry Date1st party or 3rd party
 

Persistent Cookies

 

Instead of expiring when the web browser is closed as session cookies do, a persistent cookie expires at a specific date or after a specific length of time. This means that, for the cookie’s entire lifespan (which can be as long or as short as its creators want), its information will be transmitted to the server every time the user visits the website that it belongs to, or every time the user views a resource belonging to that website from another website (such as an advertisement).NAFor this reason, persistent cookies are sometimes referred to as tracking cookies because they can be used by advertisers to record information about a user’s web browsing habits over an extended period of time. However, they are also used for “legitimate” reasons (such as keeping users logged into their accounts on websites, to avoid re-entering login credentials at every visit).

These cookies are however reset if the expiration time is reached or the user manually deletes the cookie.

 

 

Secure Cookies

Cookie NameDescriptionExpiry Date1st party or 3rd party
 

Secure Cookies

 

secure cookie can only be transmitted over an encrypted connection (i.e. HTTPS). They cannot be transmitted over unencrypted connections (i.e. HTTP).NAThis makes the cookie less likely to be exposed to cookie theft via eavesdropping. A cookie is made secure by adding the Secure flag to the cookie.

 

Strictly Necessary Cookies

Strictly necessary cookies are there in order to enable you to move around the Website and use its features and/or services. Without these absolutely necessary cookies, the Website will not perform as smoothly for you as we would like it to and we may not be able to provide the Website with certain services or features.

 

Cookie NameDescriptionExpiry Date1st party or 3rd party
 

Strictly Necessary Cookies

 

To let you move around the website and use all the basic features.

The cookies we need to keep our website working properly.

 

NAThese cookies let you move around the website and support all our initial features like secure areas, shopping baskets and online billing.

 

They are not for gathering information, remembering your preferences or advertising products or services to you – they are just to let you move around the website. If you disable these cookies, you might not be able to use our website properly, so we may not be able to provide some services to you.

 

Performance Cookies

Performance cookies collect information about how visitors use a Website; for instance which pages visitors go to most often, and if they get error mages from web pages. These cookies do not collect any information that identifies a visitor. The information that these cookies collect is aggregated and is therefore anonymous. It is only used to improve how a Website works.

Cookie NameDescriptionExpiry Date1st party or 3rd party
 

Performance Cookies

 

They give you a better user experience of our website.

The cookies that collect information about how you use our website.

NAPerformance cookies collect information about how you use our website. They keep track of the pages you visit and any errors you come across, for example. They do not collect any information that could identify you, though – all the information they collect stays anonymous. We only use that information to improve how our website works, understand what interests our users and measure how effective our advertising is. By using our website, you agree that we can place these types of cookies on your device.

 

 

Functional Cookies

Functional cookies allow this Website to remember choices you make (such as your user name and log in details) and any customisations you make to Website pages during your visit in order to provide enhanced, personalised features. For instance; these cookies can be used to remember changes you have made to text size, fonts and other elements of web pages that can be customised. They may also be used to provide services which you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other Websites.

Cookie NameDescriptionExpiry Date1st party or 3rd party
 

Functional Cookies

To improve the way the website works by storing your preferences.

The cookies that provide services and remember your settings.

NAFunctionality cookies are used to provide services or to remember your settings (like the layout, text size, font, and other parts of our website you can customise) to improve the way you use our website.

 

Functionality cookies support things like online surveys, web chat and your settings.

The information these cookies collect may be anonymised and they cannot track your how you use other websites. By using our website, you agree that we can place these types of cookies on your device.

Targeting or Advertising Cookies

Targeting or Advertising cookies are linked to services provided by third parties. The third party provides these services in return for recognising that you have visited our Website. These cookies collect information about your browsing habits on this Website in order to make advertising both on this Website and other Websites you subsequently visit relevant to you and your interests, to limit the number of times those adverts are served to you and to help measure the effective of advertising campaigns.

Cookie NameDescriptionExpiry Date1st party or 3rd party
 

Targeting or Advertising Cookies

 

Our third party partners collect information about how you use the internet, so they can provide you with advertising that’s more likely to interest you.

The cookies that link to services from third parties.

NAAdvertising cookies are used to deliver advertisements that are relevant to you and your interests. They also link to services provided by third parties – like ‘Like’ and ‘Share’ buttons. The third party gives these services in return for recognising that you’ve visited our website.

 

We use advertising cookies to link to social networks like Twitter and LinkedIn, who may then use information about your visit to target advertising to you. We also use these cookies to give advertising agencies information about your visit so they can personalise the adverts you see. By using our website, you agree that we can place these types of cookies on your device. If you do not want us to use advertising cookies, you can always change the privacy settings on your browser.

 

Managing Cookies in your Browser

In addition to the options provided above, you may refuse or accept cookies from the Website at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. We have also supplied links to several of the more popular browsers for procedures on how to view and disable cookies.

 

Please be aware that if cookies are disabled, not all features of the Website may operate as intended.

How to delete Cookies

For further information on how to delete cookies we recommend that you read the information provided at following link:

http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html

Further Information

The Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. If you are interested in finding out more about guidance and best practice with regards to the use of cookies on websites, please visit their website at www.ico.org.uk

Alternatively, you can find more information about cookies by visiting www.allaboutcookies.org to obtain detailed information on how to prevent cookies from being set on your particular browser.

We also recommend that our website users visit the BBC cookies web page. You will find a lot of useful information at www.bbc.co.uk/privacy/cookies

 

For further information about Google Analytics please see:

Safeguarding your Data.

To opt out of being tracked by Google Analytics across all Websites, visit:

http://tools.google.com/dlpage/gaoptout.

If you wish to restrict or block web browser cookies which are set on your device, then you can do this through your browser settings; the Help function within your browser should tell you how to do this.

If you would like further information about the cookies used in relation to YouTube videos, the YouTube privacy notice, including details about YouTube related cookies, is available at:

https://www.google.co.uk/policies/privacy/.

If you would like to find out more about advertising networks and affiliate programmes and how cookies are used for these purposes, please visit:

www.youronlinechoices.com

This is an information portal which is run by the Internet Advertising Bureau (IAB), the trade association for digital advertising, and will provide you will all the information you need to know about online behavioural advertising and the choices available to you.

We welcome feedback from our users: please contact info@essutility.co.uk with any helpful comments and criticisms. We will use this information to help us to improve the way we use cookies on our website for the benefit of all users.

Contact us for a free consultation and find out how we can help you